Category: Giao Tiếp

How can I help you? Part II

How can I help you? Part II Publisher Rea | 2010| English | PDF+MP3 | 191 pages | 153.36 Mb A coursebook for Hospitality professionals. It contains:• At a restaurant• Restaurant interactions• Room service/Restaurant...

Ready to Order

Ready to Order – Longman Ready to Order is for students training to become or working as chefs, bartenders or waiting staff. It provides the language training they need to be operational in the...

Telephoning in English Third Edition

  Telephoning in English Third Edition Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. It is suitable for...

Impact Values

  Impact Values! 30 Discussion Topics to Help You Explore Your Own Values Book & Audio CD   From values of people to values in the workplace, family, and society, this powerfully provocative book...

Communicate!

Communicate! Author: Rudolph F. Verderber, Deanna D. Sellnow, Kathleen S. Verderber Publisher: Cengage Publication date: 2010 ISBN: 0495901725 Number of pages: 464 Format / Quality: PDF   Continually praised by reviewers for its clear...

English for Customer Care MultiROM

English for Customer Care MultiROM Author: Richey, Rosemary Publisher: Oxford University Press Publication date: 2007 ISBN: 9780194579063 Format / Quality: EXE Size: 1,6 MB   English for Customer Care is part of the EXPRESS...

Basic Telephone Training

  Basic Telephone Training2000 | PDF, MP3 | 90 Pages | 90 MB   An elementary course for anyone who needs to improve their telephone skills, particularly for the workplace. Each unit develops the...

Situational Dialogues

Situational Dialogues  Intermediate and Advanced | Michael Ockenden | Longman | ISBN: 0582744091 | English   This revised edition of the successful conversational English book, Situational Dialogues, has brought it up to date, while...